Services

Market Research

Your Business Has Questions. Customers Have the Answers.

Through the years of experience, we developed cutting-edge research methods to make your strategy meet real-life customers behavior.

Image
COMPLETE SUPPORT TO YOUR DECISIONS
Icon

Research and Consulting

We provide you with insightful preliminary consulting to set up a study to support your business strategies.

Icon

High Standards of Data Collection

We bring you insights from traditional surveying methods as well as from AI/ML-supported data quality checking.

Icon

Insightful Analysis

Goal-oriented analysis gives you an overview of the expanded array of options you can employ in your strategies.

Icon

Reporting Made Visual

Your decision-making process is empowered by focused reports with premium infographics and data visualizations.

The Whole Market Research Process

Consulting. Design. Segmentation. Surveying. Analysis. Reporting. All you need. In one place.

Image

Reliable Data – Impactful Results

Surveying and data mining processes must be impeccable in order to answer your business’s questions. We go far beyond the traditional methods of CATI, CAPI, CAWI surveying.

In the early stages of the data collection projects we advise you on meaningful questionnaires and segmentation to empower clear and useful answers. After kick-off we provide you with your strategy-oriented insights using our in-house resources supported by our Warp It research platform.

As we run a web panel with more than 10,000 Slovenian respondents, we can cover a large number of different demographic groups.

THAT’S HOW WE GET THE DATA
  • Advanced, AI/ML powered segmentation
  • Automated big data collection from databases such as CRM or IoT devices
  • Automated customer behavior tracking
  • CATI, CAPI, CAWI methods using our in-house Warp It platform
  • Emotional response measurement via electrodes or facial expression recognition systems
LEARN MORE
THAT’S HOW WE GET THE DATA
  • Advanced, AI/ML powered segmentation
  • Automated big data collection from databases such as CRM or IoT devices
  • Automated customer behavior tracking
  • CATI, CAPI, CAWI methods using our in-house Warp It platform
  • Emotional response measurement via electrodes or facial expression recognition systems
In order to provide a more relevant experience for you, we use cookies to enable some website functionality. For more information, please review our Cookies Policy and Privacy Policy.
Accept Cookies

Providing You with Answers

The data we collect and analyze is ready to be used with an interdependent focus on your long-term, high-impact business strategy.

Our science-level analysis helps you answer real life business questions like What are our customer profiles? What products and services are eroding our market share? What is our retention rate? How does customer satisfaction affect profitability? Are our advertisements effective? Is our campaign reaching the right target audiences?

And much more of course. Bring us a question. Your analyzed data will answer it.

WHAT CAN BE MEASURED, SHOULD BE MEASURED
  • Market sizing and segmentation
  • Competitive analysis
  • Product positioning
  • Brand awareness and preferences
  • Consumer behavior
  • Customer experience
  • Customer satisfaction
  • Demand forecasting
  • Decision-making process
  • Ad testing
  • Net promoter score
  • Event feedback
WHAT CAN BE MEASURED, SHOULD BE MEASURED
  • Market sizing and segmentation
  • Competitive analysis
  • Product positioning
  • Brand awareness and preferences
  • Consumer behavior
  • Customer experience
  • Customer satisfaction
  • Demand forecasting
  • Decision-making process
  • Ad testing
  • Net promoter score
  • Event feedback
In order to provide a more relevant experience for you, we use cookies to enable some website functionality. For more information, please review our Cookies Policy and Privacy Policy.
Accept Cookies
HOW CAN WE HELP?
CONTACT OUR CONSULTANT
Consultant
Mojca Jakačić
Book a Call
RELATED CASE STUDIES
Use Case
Market and Opinion Research

Surveying on the Global Level

Gallup International Research Processes Improved by the Warp It Platform

Gallup International – a global research agency running ongoing projects like Eurobarometer – uses the Warp It as a platform to run surveys across their numerous markets.
Use Case
Healthcare

Healthy Purchases Create Happy Customers

Ljubljana Pharmacy Loyalty Program Design, Customer Care and CX Measurement

Ljubljana Pharmacy is the largest pharmacy chain in Slovenia. They were the first in the country to introduce a modern loyalty program.
Use Case
IT and Telco

Relationships Built by Higher Perceived Value

T-2 Club – Loyalty Program Design and CX Measurement

We designed a viable loyalty club for T-2, one of the largest Slovenian ISPs, which provides more than 37% of the country’s households with internet, TV, and mobile phone services.
Use Case
Automotive

Boosting Customer Satisfaction in the Competitive Automotive Industry

Avto Triglav CX Measurement and Customer Care

Avto Triglav is a Slovenian importer and distributor of cars. They manage sales and service for brands like Fiat, Chrysler, Alfa Romeo, and Jeep.
Check All Case Studies